A Google user
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The app works pretty decently but there's no option to save your personal information for future use which makes concurrent ticket purchases a bit tedious. Unrelated to the app, their baggage fees if your bag is over weight can cost more than the price of your ticket. At the time I'm writing this the allowed combined weight is 10kg for any ticket except their most expensive option. The thing that made me angry was that I was stopped as I was about to board the plane and forced to pay.
10 people found this review helpful
A Google user
I'm unable to add my passport information in the app. I eventually gave up and saved it the profile via the Norwegian Air website. However the app requires you to approve your passport information before allowing you to check in. As I'm unable to save the info, it's now impossible for me to check in electronically. Absolutely terrible.
8 people found this review helpful
Anton
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App contains a lot of bugs and freezes. Very inconvenient to use, sometimes you can't buy a seat, if you've booked a ticket with third party agency or after check in. Also you can't choose English language of you are in Sweden and would like to see prices in the local currency. You can either choose English and eur or Swedish and sek, but not English and sek.